Shipping
Free shipping is available on all USA domestic orders over $50
For orders under $50, we charge a flat fee of $6
All orders are packed lovingly by hand. Orders will be delivered in 3-5 working days.
At the moment, we do not ship internationally. We currently only ship domestically within the US.
For international orders please email hey@maabae.com.
If you need to make any changes to your order, including adjusting and cancelling of the order, or changing the shipping address, please reach out within 24 hours of placing the order.
Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.
Tracking details are automatically sent as soon as your order is packed!
Once the courier picks up the package and scans it into the system, the tracking number can be used to see the information about your order.
This may take a couple hours and if the order was packed on the weekend, it will be updated next available business day!
Returns
Not happy with your purchase? Firstly, we're sorry to hear that!
Let us know what the issue is by emailing hey@maabae.com with the details and any pictures and we'll handle the returns process from there.
All returns must be raised within 30 days of the purchase date.
Oh no!
Please send pictures of the damage to hey@maabae.com and we can support you from there.
We're not able to process exchanges at this time.
Contact us at hey@maabae.com for any queries and we can see how we can help.